Terms and Conditions

Effective Date: 07-14-2025

These Terms and Conditions govern your use of our website and services. By browsing our site, placing an order, or contacting us, you are agreeing to the terms outlined below. Please read them carefully so you understand your rights and responsibilities while interacting with our online store. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website.

Using Our Website

The Enchanted Bazaar is an online store that offers a range of handmade, artistic, and unique items. This includes boho fashion, recycled goods, home décor, garden treasures, metaphysical items, musical instruments, and gifts. You are welcome to explore, browse, and shop from our website as long as you agree to use it lawfully and respectfully. You must be at least 18 years old or have permission from a parent or guardian to make a purchase. When using our website, you agree not to interfere with its operation or misuse it in any way. This includes trying to hack, disable, or damage our systems or services, posting harmful content, or using any automated means to collect information from the site without our permission. We reserve the right to restrict or block access to anyone who misuses the site or violates our terms.

Account Registration

To make a purchase or use some of our features, you may be asked to create an account. When doing so, you must provide accurate and up-to-date information. You are responsible for keeping your account information and password secure. If you suspect unauthorized use of your account, you must notify us immediately. We will not be responsible for any loss or damage resulting from your failure to protect your login credentials. We reserve the right to refuse service, close accounts, or cancel orders if we believe you have violated our terms or acted inappropriately.

Product Descriptions and Availability

We do our best to describe every product as accurately as possible, including materials, dimensions, colors, and features. However, please understand that many of our items are handmade or recycled, which means no two items are exactly the same. Minor variations in size, color, or appearance are part of their charm and not considered defects. We make every effort to keep our inventory up to date, but we cannot guarantee that every item will always be in stock. If a product becomes unavailable after you’ve placed an order, we’ll contact you as soon as possible to offer a refund or suggest a similar alternative. Prices are listed in U.S. dollars and may change without notice.

Placing an Order

When you place an order through our website, you are making an offer to buy the items you selected. Once your payment is processed, you will receive an order confirmation email. This email does not mean your order has been accepted—it simply confirms we received it. Your order is accepted and considered final once we ship your items. We reserve the right to cancel or refuse any order for any reason, including issues with payment, shipping address, stock availability, or suspected fraud. If we cancel your order, you will be notified and refunded in full.

Payment Terms

We accept a variety of secure payment options, including major credit cards, PayPal, and other listed payment providers. All payments must be completed at checkout for your order to be processed. We do not store your full payment details on our servers, and all transactions are encrypted for your protection. By submitting your payment, you confirm that you are authorized to use the chosen payment method and that the payment information you provide is accurate and complete.

Shipping and Delivery

We aim to ship your order within 1–3 business days of purchase. Shipping times will vary depending on your location and the delivery option selected at checkout. You will receive a shipping confirmation email with tracking information once your order has been dispatched. While we do our best to meet our estimated delivery times, we cannot guarantee specific delivery dates. Delays caused by shipping carriers, weather conditions, or incorrect address information are beyond our control. Please make sure your address is correct before placing your order. We are not responsible for packages lost due to inaccurate addresses.

Returns and Refunds

If you are not completely happy with your purchase, you may return eligible items within 14 days of delivery. Items must be unused, in their original condition, and returned in their original packaging. Some items—such as intimate apparel, custom-made items, gift cards, or clearance goods—are final sale and cannot be returned. To start a return, please email us with your order number and reason for return. Once approved, you’ll receive instructions for sending the item back. Return shipping costs are the buyer’s responsibility unless the item arrived damaged or incorrect. Refunds will be issued once we’ve received and inspected the returned item. Please allow a few days for your refund to appear in your account.

Intellectual Property

All content on The Enchanted Bazaar’s website, including images, product descriptions, branding, graphics, and written content, is owned by us or used with permission. This content is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, display, or create derivative works from our content without written permission. You are welcome to share links to our website or products on social media, as long as you credit our brand and do not misrepresent our items.

Privacy

Your privacy is very important to us. We collect and use personal information in accordance with our [Privacy Policy], which explains what information we collect, how we use it, and how we protect it. By using our website, you agree to the collection and use of information as described in our privacy policy. If you have questions or concerns about how your data is handled, please feel free to contact us.

Limitation of Liability

While we work hard to provide a smooth and safe shopping experience, The Enchanted Bazaar is not liable for any direct, indirect, incidental, or consequential damages that may result from your use of our website or products. This includes damages related to delays, service interruptions, loss of data, or injuries caused by misuse of a product. All items are sold "as is" and "as available." We make no warranties, expressed or implied, about the accuracy, reliability, or suitability of the products for your specific needs. It is your responsibility to use items safely and as intended.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices or business. When we do, we’ll update the “Effective Date” at the top of this page. It is your responsibility to review this page periodically to stay informed. Continued use of our website after changes means you accept the revised terms.

If you have any questions about these Terms and Conditions or anything else related to your shopping experience, we’re here to help. You can reach us through our [Contact Us] page or send us an email at ().

Thank you for visiting The Enchanted Bazaar. We’re honored to have you in our community of dreamers, creatives, and curious souls.